Why Our Clients Love Us
"We have previously had furniture from Vic Smith Beds so when it came to choosing 2 new beds we looked no further. Vic Smith Beds offer a fantastic service with superb customer care. Staff are so knowledgable and are happy to take time advising the right products to suit individual needs. The deliver drivers took great care in our home removing our old beds and replacing them with our new ones. We can honestly say we’ve had brilliant nights sleep in our new beds they are so so comfy. Well done Vic Smith and team another great job."
Amanda & Colin
"Dear Mr Vic Smith,
Thank you so much for the delivery of two beautiful, comfortable and excellent double beds to my home near Cambridge earlier this week. These look splendid and stylish and complete the bedrooms at my new home. Together with the lovely white shiny wardrobes and other matching furniture and Hobbs bed, which I had already purchased from you, the new beds put the final touches to the new bedrooms. This house is brand new and very modern in style and all your furniture complements it perfectly.
Not only are the beds and bedroom furniture superb, but so are your delivery men who could not be more helpful, professional, careful and considerate when making the deliveries. Please thank them from me.
I am so glad I discovered your fabulous shop where you give such good service and really care about your customers and the outcome of their purchases. You run an exemplary establishment and I just wanted to say thank you and wish you and all your staff continuing and much deserved ongoing success in the future.
Warmest good wishes and thanks from a grateful customer,"
C.M.N. ( Cambridge)
"Re : Purchase of Single Resteezzee 2 Drawer Divan in New Hopsack
The other week I arrived at ‘Vic Smith Beds’ in the hope that I would be able to find a comfortable bed to replace an ancient lumpy one. I was not disappointed.
I valued talking with you as you quickly understood what was required and helped guide me to a product that would fit the bill. However, you were also willing to listen while I took to pondering for 5 minutes over whether to have a wooden bed frame or a two drawer base.
When I rang up to confirm the purchase I was able to talk with Denise, who was also very helpful as I chose the covering for the base. She was spot on for the New Hopsack goes well with the room and therefore no need for a valance.
The bed was promptly delivered, the old headboard fixed onto it and the old bed removed. The person who sleeps in the bed reports to me that it is “top drawer” ie – top quality and a very good bed. Thank you Vic for helping and guiding me to choosing what has proved to be a great bed. I am not known for making quick decisions, but your understanding of what was required, your knowledge and expertise meant that I was able to feel confident in what was decided on.
I have no hesitation in recommending your shop and expertise."
With kind regards
"Within three hours of entering the shop at Southgate, the new mattress was delivered to my home. The service was brilliant, and the quality of the mattress was superb value for money. An excellent shop in all ways."
Mr. C.St.Leger - Enfield
"I have been a regular customer of Vic Smith Beds for about 20 years. Apart from the personal, personable and extremely helpful advice from a well known and trusted local trader, the quality of his products is exceptional and could not be bettered either in price or terrific range of choice. I could not recommend Vic Smith Beds more highly."
C. Rodriguez - Palmers Green
"First class service, and friendly advice if you need it. Vic Smith Beds is everything that a local shop should be and more. Highly competitive prices and a delivery service that is is second to none – excellent!!"
Mr P. O'Sullivan - Whetstone
"You go in, give your budget, and you come away with a bed to suit you. No smarmy salesman trying to get you to spend more."
Mr Caira – Enfield Island Village
"A lot of shops boast cheap prices, fast delivery and expert advice but that’s exactly what you get at Vic Smith Beds. No excuses, they do what they say."
Mrs Jackson – New Southgate
A friend recommended me – and I am very grateful. I would pass the recommendation on without hesitation.
Mrs Small – Finchley
"Hi, I just wanted to thank you for the really excellent service a few weeks ago. You managed to advise patiently and professionally and deliver so promptly (an hour and a half between sale and delivery and assembly!) that I am now the proud owner of a brilliant bed and can sleep peacefully at last! Thanks so much."
C. Goodman - Barnet
I am writing to commend you on your fantastic service and genuine advice, and most importantly your fantastically discounted prices. I was so happy with my purchase that I have returned a few days later with my elderly mother to buy her a top spec bed as well
Mr M. Patel - Enfield
"I have been a customer of Vic Smith for many years and I cannot recommend his company highly enough. I have found it to be efficient, prompt and really helpful at all times. The delivery men are conscientious, polite and careful. Some time ago I asked Vic if he could make a cupboard for me. It was designed and fitted quickly and the whole thing seems to have improved with age and use!!!!."
Mrs. Hill - Southgate
"Dear Vic, I just wanted to write and say thank you for all your help in choosing a bed for our loft. After much deliberation with my husband in your shop, you came up with the perfect solution so after 6 months of looking we have at last found the perfect bed. Thank you also to Joy who entertained our 2 children brilliantly. Your delivery men were brilliant too, kindly setting it all up. We will be back! Kind regards."
Maria - Oakwood
This is the 3rd time that I have bought from your shop and as ever the service, expertise & speed of delivery were fantastic. I have, and will continue to recommend you to friends & family & thanks once again
Mr Shroot - Whetstone
"Dear Vic Thank you for your excellent knowledgeable service in buying our mattress and pillows. Sales agreement to delivery in 15 minutes!!! and yes we do live round the corner from your shop. Is this a record?! All the best. Kind Regards"
Mr Dowling – Southgate
Dear Vic, I bought a mattress from you three or four months ago, I just wanted to say a big thank you for all your advice (no pushy sales people here I’m happy to say) and the friendliness and speed of your delivery team. The mattress is fantastic, always a great night’s sleep. Best wishes and thanks again.
Mr Zanelli – Enfield
"Dear Vic, Many thanks for the great service I received last week in your shop. I must say it is nice to have old fashioned service. Regards,"
Gail - Winchmore Hill
I am writing to let you know about the journey of my bed, purchased at Vic Smith Bedding Ltd on 27th December 2008 (invoice no. 14223) The double bed with 4 drawers was originally bought for our flat in Southgate and we comfortably had it there for all of 2009, then at the end of last year we relocated to San Francisco and had the bed shipped over. It made the long journey very smoothly and arrived with us some weeks later with no damages. So for the last 6 months it has been in our flat in San Francisco and is still as comfortable and lovely as ever. Not sure where it will end up next!! At a very reasonable £500.00 complete with drawers, I think it was a very good investment. Thank you Vic Smith. Kind Regards,
Sally Davey – San Francisco
Dear Vic, We just wanted to say a big thank you for the excellent service we received from you and your colleagues in buying our new bed. From the help you gave us in-store, to the temporary bed, to the delivery of the mattress and ottoman, everything was perfectly timed and delivered professionally and with a smile. It is incredibly rare nowadays to find a company with integrity who actually seem to care for it’s customers. Needless to say, we will be recommending you to all our friends and will definitely be buying our beds from you in the future. With best wishes,
K & A - Finchley, N3
With All Best Wishes and Every Success “Vic”, For your Pleasant Style of always being Friendly, Helpful, Honest, Truthful about your products and furthermore for listening, advising and not being Pushy, you deserve to enjoy every Success. As you well know we have been more than happy to recommend our friends to your Bedding Store, due to having received such good service from you. We have found the Slumberland Pocket Sprung Memory Foam Mattress, Memory Foam Pillows and the Ottoman Bed Base just perfect for our needs
From G & J Laurence
Dear Vic Smith, I must thank you for your professional service, delivered with courtesy and a smile. Your equally efficient delivery team, as promised and without fuss,placed base and mattress into my attic room with difficult access. Brilliant! This, after a frustrating and ultimately pointless attempt using a well-known department store. How lucky that I found your shop on the web
R.Gutman – Barnet
Attention Mr Vic Smith. A big ‘Thank You’ to you and your staff for the manner in which you dealt with our recent purchase. The personal attention which my wife and I received is very much appreciated. I will have no hesitation in recommending your company in the future.Kind regards,
K. Palmer – Barnet
"Just a few words to say thank you for the mattress I purchased from your store. I had been looking for that something special and by gosh did I find it in your store. Everyone that sleeps on it, never wants to leave. When I start my family, I will be coming back to you for their beds. Life long customer."
Mr Lovell – Tottenham
I would like to say thanks to Vic for his warm, friendly, knowledgeable and prompt service. I had always heard about this shop but never visited it, as it is far for me and I am 80 years old. However I needed a double bed asap and thought I go and see what beds were on sale. All I can say is that I wish I had visited this shop many years ago, I would have saved a lot more money. My bed could have been delivered that day, but in the end I took delivery this morning. I am now the proud owner of a 4 draw double divan bed with a pocket spring and memory foam mattress. I lay down to have another feel of it and ended up sleeping for over 1 and a half hours. Well enjoyed. Thank you Mr Smith. Warm Regards
Aldwyn – Edmonton
"Hi Vic, Just wanted to let everyone know that I purchased a Staples King size bed from Vic’s Smith 18 years ago. At the time I paid over £1,500.00 for it and had an earful from my husband. To this day we still enjoy sleeping on the bed, it still maintains it firmness just like if we got it last month. Even my husband says it was money well spent (and that’s saying something). I have introduced other people to this remarkable shop and no one has come away with out having said positive things about their purchases and the sales staff. I to have now purchased a Faux Ottoman Bed for my son. I did my research on them and Vic’s model is the business. It may not have been the cheapest, but for me it is quality that takes preference. As for Vic and his sales team, I salute them on their Customer Service, friendliest and after sales care. More shops should model off of them. Pleasure to have done business with them again.info"
Michelle – Hornsey
"Just wanted to say thank you very much for the most fantastic service. The bed is great, wonderful nights sleep! Service from sales to delivery was 5 *. Thanks,"
Vicki - Enfield
Dear Vic Smith Beds,
Solid Oak Bed & Memory Mattress
We can’t thank you enough for the greatest sleep we are getting from our new bed. During the working week we wake refreshed and satisfied from a good night’s sleep. At the weekend we don’t want to get up from it, so comfortable and cosy. Quality! Also, the service throughout from your shop floor, delivery & setting up and the after sales advice was absolutely perfect. Have been and will always recommend you.
THANK YOU VERY MUCH VIC SMITH BEDDING!
See you when we decorate the next bedroom..
Michael & Julia
We are so pleased that we came to you when we needed to buy divan beds for our new flat. Whilst there we spotted your great range of furniture at a reasonable price and decided it was also ideal for our new home. We were very appreciative of your patience and helpful advice with no pressure on our many visits whilst we made up our minds and eventually came to a decision about exactly what we needed. Your delivery men worked so hard carrying the heavy furniture quite a distance from the van through several corridors to our flat and then spent a couple of hours efficiently assembling where necessary and fitting handles, even returning to your store to exchange a damaged part. Considering you do not charge extra for delivery we were very impressed with this excellent service. Our visitors have commented favourably about the furniture and of course we have told them where we bought it and have highly recommended you. So thank you and your staff very much for your advice, patience, reliability and good humour – in a nutshell first class customer service.
R & H, Hampstead (formerly New Southgate)
I want to write and say thank you very much in your help in providing a bed for my client Mr X, I was most impressed at your kind offer not only to reduce the price but to upgrade the bed as well when it was already a very reasonable price. You doing this has enabled me to have more funds to pay for other essential items for this client and his family. I can honestly say that this is the first time in my eight years with the charity that any business I have dealt with has done this. I have told a number of people about your company and your generosity so I hope that it generates some full price business for you. Once again, many thanks for your help. I was most impressed.
Sue Ward - SSAFA (Division Secretary Enfield)